Shipping Policy
At From The Valley, we offer affordable and reliable shipping methods to ensure that your high-grade crystals and minerals are delivered to you safely and on time. We take great care to package our products securely to prevent any damage during transit. Shipping costs vary depending on your location and the weight of your order. Please contact us for more information. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Return and Exchange Policy
We want you to be completely satisfied with your purchase from From The Valley. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase. Please contact us to initiate the return or exchange process. Please note that all returned items must be in their original condition and packaging. Shipping costs for returns and exchanges are the responsibility of the customer, unless the item received was damaged or defective. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.